A leading provider of high-technology products and services for research and industry.
Application
Oxford will supply some product images and descriptions to be used.
Plating type
Electroplated silver base with a gold finish on copper parts.
Customer Needs
As part of their growing product range, the customer had very specific needs for high-quality silver and gold electroplating on large copper components. This proved to be a major constraint within the supply base, most suppliers were unable to accommodate these larger parts in their existing process lines.
Karas Plating
At Karas, we like a challenge! and whilst we did not have an existing process initially, we saw a fantastic opportunity to establish a new and exciting partnership with an industry leader. With our dynamic approach, skilled team, and in-house line building capabilities, we were confident of a reliable solution.
The Karas Process
Following the initial customer approach, (as with all major projects), Karas assigned a team of experienced staff to work closely with the Oxford team:
- Product and technical requirements reviewed in detail and fully understood.
- Timescales established, with provision of floorspace and investment needs.
- New process line designed, built (in-house), and fully commissioned.
- Provision of gold and silver to the new line from our established supplier.
- Initial trials completed to establish product & process characteristics.
- Quality documentation prepared, with PFMEA, and Control Plans.
- Customer on site to sign-off of final product, with master samples.
The Results
We now have a new dedicated production process, with silver and gold plating set up in-line to produce an exceptional finish. We meet our weekly customer demands, with built-in provision to increase capacity if required. Our service includes intricate packaging of these high value products, with our own transport used for delivery and collection, avoiding potential courier issues.
We recognise the importance of establishing strong long-term relationships with our customers and look forward to further successes with the Oxford Instruments team!
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Name, Job Role, Oxford Instruments
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